Privacy Policy

Effective & Last updated: 01 May 2023

Backtracking Technologies Pvt. Ltd. ("we", "us" or "our") are committed to protecting the privacy and security of your personal information. Your privacy is important to us and maintaining your trust is paramount. This Privacy Policy explains how we collect, use, process and disclose information about you. By using our apps/websites and affiliated services, you consent to the terms of our privacy policy ("Privacy Policy") in addition to our Terms of Use. We encourage you to read this Privacy Policy regarding the collection, use, and disclosure of your information from time to time to keep yourself updated with the changes & updates that we make to this Policy.

1. Information Collection

1.1 Personal Information

While using our App(s)/Service(s), we may collect personal information that you voluntarily provide to us when you contact us, when you register with the apps, sites or any of our Services, and at other times. Personally identifiable information may include, your name, e-mail address, mobile telephone numbers, Contact or Authentication data and any other personally identifiable information that you provide us with or that you choose to include in any profile or account ("Personal Information"). The decision to provide certain Personal Information is optional. However, if you choose not to provide the requested information, you may not be able to use certain features of the Apps/Services.

1.2 Information Collected while Using the Application

While using our Application, in order to provide a better experience and features of our Application, we may use or collect the following information with your explicit permission/consent: your mobile device's phone book(contacts list), call logs, camera, network information, the status of any ongoing calls, app's notification and others information.

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through your device’s settings.

1.3 Information automatically collected

We strive to keep automatically tracked information to a minimum by obtaining little or no permissions from the App/Website. However, we may collect certain information when you use our app(s)/service(s). This information does not reveal your specific identity (like your name or contact information) but may include, but is not limited to: device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

1.4 Information collected by Service Providers

We use a variety of third-party service providers to help us provide a better experience for our Apps/Services. These Service providers may be located anywhere worldwide in countries outside your country of residence.

In order to facilitate payments for Services we provide, certain information as described above may be shared with the relevant payments service providers. This data sharing is necessary for the performance of the contract between you and us.

These service providers may have limited access to your personal information as necessary to perform these services on our behalf and are contractually bound to protect and to use your information only for the purposes for which it was disclosed and consistent with this Privacy Policy.

We may need to share your information in order to deliver the Services to you and honour our Terms of Use. Below are links to the privacy policy of third-party service providers used by our Apps/Services. We highly recommend that you read their privacy policies as well.

2. Information Use and Share

While using our App(s)/Service(s), We may use your personally identifiable information (Personally identifiable information may include, your name, e-mail address, mobile telephone numbers, Contact or Authentication data and any other personally identifiable information that you provide us) for internal purposes only, such as to provide you with the Site and Services, to improve our services, to notify you of new products or Services, to ensure our services are working as intended, to protect against fraud and spam, and to otherwise communicate with you. We will not disclose personally identifiable information to third parties without your consent, except as explained in this Privacy Policy.

2.1 Service Providers

From time to time, we may establish a business relationship with other businesses that we believe are trustworthy and who have confirmed that their privacy practices are consistent with ours ("Service Providers"). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, customer relationship management, data storage and management, and direct marketing campaigns. We provide our Service Providers with only the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved.

2.2 Ad Networks

We may work with third-party marketing and advertising companies (“Ad Networks”). These companies may collect and use information about your use of the Site or Services in order to provide advertisements about goods and services that may be of interest to you. Advertisements may be shown via the Site, the Services, or third-party websites. These companies may place or recognise a unique cookie on your computer or use other technologies such as Web beacons. Our Privacy Policy does not cover any use of information that an Ad Network may collect from you. It also does not cover any information that you may choose to provide to an Ad Network or to an advertiser whose goods or services are advertised through the Site or the Services. iOS and Android devices provide the functionality to limit ad tracking, and we invite you to use these features for both our service and more broadly.

2.3 Standard Analytics Information

We may use, and disclose to third parties, certain aggregate or anonymous Usage Data regarding the Site and Services. Again, such information does not identify you individually.

2.4 Other Transfers

We may share Personal Information, Usage Data and Contact Data with businesses controlling, controlled by, or under common control with us. If our company is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information, Usage Data and Contact Data in connection with such transaction. You will have the opportunity to opt out of any such transfer if, at our discretion, the new entity plans to handle your information in a way that differs materially from this Privacy Policy.

2.5 Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials to enforce and comply with the law. We may therefore disclose Personal Information, Usage Data, and any other information about you if we have a good faith belief that it is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce our Terms of Use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to our rights, property or safety, or that of our users or the public as required or permitted by law.

3. Transfer of data

To provide a better experience and functionality to our apps, we use third-party sub-suppliers from whom we may transfer data. Our sub-suppliers have ensured that your data is protected. By accepting this privacy policy, you agree to the processing of your data as a transfer to a third party.

4. Log Data

We want to inform you that whenever you use our Apps/Services, we automatically collect data and information (through third party products), even if you have not created an Account or logged in. This Log Data may include information such as the device's IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the configuration of the app when utilizing our Service and other statistics.

5. Cookies and Similar Technologies

We use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers. We may also allow our business partners to use these tracking technologies on our Platform or engage others to track your behaviour on our behalf. While you may disable the usage of cookies through your browser settings, our Services currently do not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to a lack of standardization regarding how that signal should be interpreted.

6. Security

We’re very concerned about safeguarding the confidentiality of your information. We employ measures designed to protect your information from unauthorized access. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk.

7. Third-Party Websites

Our app(s)/service(s) may contain links to other sites. When you click on a link to any other website or location, you will leave our Site and go to another site and another entity may collect Personal Data or Anonymous Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites, or how they collect, use and handle information or content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or any collection of data after you click on links to such outside websites.

8. Children’s Privacy

Our services are not intended for use by anyone who is unable to enter into a binding contract, such as a minor. Furthermore, children under the age of 13 may not use our service or submit information to us. We do not knowingly collect Personal Information from children under the age of 13. By using our Site or Services, you promise that you are at least 13 years old. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records. In addition, we recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet.

9. Privacy Policy Changes

From time to time, we may change this Privacy Policy for any reason. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the revised privacy policy on this page. These changes are effective immediately after being posted on this page. Your continued use of our Apps/Services constitutes your consent to be bound by the revised Privacy Policy.

10. Contact Us

If you have any questions, complaints or suggestions about this Privacy Policy, please contact us as follows:

By Email: